Privacy Policy

1. Who we are

Our website address is: https://pixelabstudy.com.my. We are committed to protecting your personal privacy and ensuring a secure shopping experience in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. Data Collection

  • Comments: When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
  • Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
  • Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

3. Who we share your data with

To fulfill your orders and provide quality service, we may share necessary information with the following third parties:

  • Payment Gateways: To process secure payments (e.g., Stripe, eGHL, FPX, etc.).
  • Logistics Providers: We provide your name, delivery address, and contact number to courier services (e.g., NinjaVan, J&T Express, PosLaju, Spx etc.) for product delivery.
  • Security: If you request a password reset, your IP address will be included in the reset email.

4. How long we retain your data

  • If you leave a comment, the comment and its metadata are retained indefinitely.
  • For users that register on our website, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

5. What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

6. Where your data is sent

Visitor comments may be checked through an automated spam detection service.

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